Valid from 15.5.2025
1. General These delivery terms apply to orders placed from the Teerenpeli online store. We sell products to individuals of legal age in Finland. We reserve the right to change prices and delivery terms.
2. Products and prices Product prices include value added tax (VAT). All prices are stated in euros (EUR). We reserve the right to change prices and product selection.
3. Ordering Products are ordered through the online store’s shopping cart. When placing an order, the customer agrees to the valid delivery terms. The customer must provide correct and complete information when ordering.
4. Delivery methods and areas For now, we only deliver orders to Finland. The delivery methods we use are: – Pick-up from the brewery or Teerenpeli restaurant (free) – Post (€8.90)
5. Delivery time The delivery time for orders is usually 2–14 business days. We strive to ship orders as quickly as possible after receiving them.
7. Payment methods Payment methods available in the online store: Online banking payments Paytrail (Osuuspankki, Nordea, Danske Bank, S-Pankki, POP, Oma-SP, Aktia, Säästöpankki, Ålandsbanken) Debit cards (Visa, Mastercard) Coming later Payment is made securely via a secure connection.
8. Right of return and complaints Food products do not have a right of return, unless the product or delivery is faulty. Any faulty deliveries or defective products must be reported within 7 days by email to sales@teerenpeli.com.
9. Order cancellation The customer has the right to cancel the order if the order has not yet been delivered. The order cancellation request must be sent by email to sales@teerenpeli.com.
10. Contact information Teerenpeli Brewery & Distillery Ltd Business ID: 2469872-2 Address: Liimaajankatu 5,15520 Lahti Email: sales@teerenpeli.com Phone: +358 40 531 6506 Website: www.teerenpeli.com
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